FAQ
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What is Vaishnavam Vaidyasala?
Vaishnavam Vaidyasala is a trusted name in traditional cosmetics. Operated by third-generation vaidyas
Are your products safe for all skin types?
Yes, our products are formulated with natural and are gentle on the skin. However, we recommend performing a patch test before use, especially if you have sensitive skin or allergies.
Do your products contain harmful chemicals?
No, our products are free from harmful chemicals like parabens, sulfates, and synthetic additives. In some formulations, we use minimal preservatives like phenoxyethanol to ensure product stability, and these are always used within safe limits.
Are your products tested on animals?
No, we follow ethical and sustainable practices. Our products are cruelty-free and inspired by the principle of "Bhuthadaya" (kindness towards the world).
How do I choose the right product for my needs?
Each product includes a detailed description, ingredients, and benefits to help you make an informed choice. For specific concerns, feel free to consult us for personalized recommendations.
Can your products be used on children or infants?
Yes, some of our products, like Venthavelichena, are specially crafted for newborns and their delicate skin. Please refer to the product label for age suitability.
How should I store your products?
Store our products in a cool, dry place away from direct sunlight to maintain their potency. Follow the storage instructions provided on the product label.
Do your products have a shelf life?
Yes, each product has a shelf life mentioned on its packaging. While our formulations use natural preservatives, it’s essential to use them within this period for optimal benefits.
Can I use your hair care products on chemically treated hair?
Yes, our hair care products like Hibiscus Hair Gel are gentle and suitable for chemically treated hair. They can help restore natural health and shine.
What is the best way to contact you for additional queries?
You can reach us via:
- Email: vaishnavamvaidyasala@gmail.com
- Phone: +919645274590
- Store Visit: Visit us at our facility in Velur village.
Do you offer custom product recommendations or consultations?
Yes, we offer personalized consultations to help you choose the best products based on your individual needs and preferences.
Do you ship your products internationally?
Currently, we offer domestic shipping within India. For international shipping inquiries, please contact us directly.
What is your return or refund policy?
We accept returns or refunds only for damaged or defective products. Please contact us within 7 days of receiving your order for assistance.
Are your products eco-friendly?
Yes, we strive to minimize our environmental impact by using sustainable ingredients and packaging. Our manufacturing processes reflect our commitment to environmental preservation.
Can I use your skincare products alongside other brands?
Yes, our products are designed to work harmoniously with other skincare regimens. However, to maximize benefits, it’s best to avoid products with harsh chemicals when using our formulations.